Privacy Policy

At DORLON MED LINES we respect your privacy and are committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, protect, and manage information when you visit our website, contact us, request product information, or communicate with our team.

DORLON MED LINES specializes in the manufacturing and supply of high-quality Surgical Instruments and Dental Instruments for professional healthcare applications.

Information We Collect

When you use our website or contact DORLON MED LINES, we may collect information such as:

  • Name

  • Company or organization name

  • Email address

  • Phone number

  • WhatsApp number

  • Country and business location

  • Shipping or business address, when required

  • Product requirements and inquiries

  • Information provided through contact or inquiry forms

  • Any other information you voluntarily provide to us

We may also automatically collect limited technical information, such as your IP address, browser type, device type, operating system, pages visited, and general website usage information.

How We Use Your Information

We may use the information collected to:

  • Respond to your inquiries and requests

  • Provide product information and quotations

  • Process and manage business inquiries

  • Communicate with customers and potential business partners

  • Understand your product requirements

  • Improve our website, products, and services

  • Provide customer support

  • Maintain website security and prevent fraudulent or unauthorized activity

  • Send business-related updates or information when appropriate

  • Comply with applicable legal and regulatory requirements

We do not use your personal information for purposes unrelated to our legitimate business activities without an appropriate basis or your consent where required.

Our Products

DORLON MED LINES manufactures and supplies a range of professional instruments, including:

Surgical Instruments

  • TC Instruments

  • Super-Cut Scissors

  • Microsurgery & Neurological Instruments

  • ENT Instruments

  • Vascular Surgical Instruments

Dental Instruments

  • Hollow Handles

  • Mouth Mirrors

  • Orthodontic Pliers

  • Cassette Trays & Baskets

Product information submitted through our website may be used to understand your requirements and provide suitable product recommendations, quotations, or other business assistance.

Cookies and Tracking Technologies

Our website may use cookies and similar technologies to improve website functionality, understand visitor behavior, remember preferences, and analyze website performance.

Cookies may help us understand which pages visitors use and how they interact with our website. You can manage or disable cookies through your browser settings. However, disabling certain cookies may affect some website features.

Sharing of Information

DORLON MED LINES does not sell or rent your personal information to third parties.

We may share limited information with trusted service providers when necessary to operate our website, communicate with customers, process inquiries, maintain technical systems, or provide requested services.

Information may also be disclosed when required by law, legal proceedings, governmental authorities, or when necessary to protect the rights, safety, and security of DORLON MED LINES, our customers, or others.

Data Security

We take reasonable technical and organizational measures to protect personal information against unauthorized access, misuse, alteration, disclosure, or loss.

However, no method of transmitting information over the internet or storing information electronically can be guaranteed to be completely secure. Therefore, while we work to protect your information, we cannot guarantee absolute security.

Third-Party Websites

Our website may contain links to third-party websites, social media platforms, or other external services.

DORLON MED LINES is not responsible for the privacy practices, content, or security of third-party websites. We encourage visitors to review the privacy policies of those websites before providing personal information.

Business and International Inquiries

As a manufacturer and supplier serving customers and business partners in different markets, information provided through product inquiries may be used for international business communication, quotations, order discussions, logistics, and customer support.

Where necessary, information may be processed or transferred across countries in accordance with applicable laws and reasonable security measures.

Data Retention

We retain personal information only for as long as reasonably necessary to fulfill the purposes described in this Privacy Policy, maintain business records, resolve disputes, provide services, or comply with legal and regulatory obligations.

The retention period may vary depending on the type and purpose of the information.

Your Privacy Rights

Depending on your location and applicable laws, you may have rights regarding your personal information, including the right to:

  • Request access to information we hold about you

  • Request correction of inaccurate information

  • Request deletion of certain personal information

  • Withdraw consent where processing is based on consent

  • Object to certain types of processing

  • Request information about how your data is used

To exercise an applicable privacy right, please contact us using the contact information provided on our website.

Changes to This Privacy Policy

DORLON MED LINES may update this Privacy Policy from time to time to reflect changes in our business practices, website functionality, technology, or applicable legal requirements.

Any updated version will be published on this page with the revised effective date.